DaystoPatch

Zimbra (Synacor)Exploited incident

Zimbra ProxyServlet server-side request forgery used in pre-auth RCE chains (CVE-2019-9621)

CVE-2019-9621Medium, CVSS 4.0In CISA's Known Exploited Vulnerabilities catalog since 7 Jul 2025

  • Exploited after a fix existed
FixedFixed for every supported version 33 days after the first public report.

Response

Silence
19d
First public report to first vendor statement
Exposure
19d
First public report to first fix
Follow-through
33d
First public report to a fix for every supported version
  • Vendor silent
  • Vendor statement, no fix
  • Fixed for some versions
  • Fixed when disclosed
  • Date only, no time of day

Timeline and evidence

Open a moment to see its source and archived quote.

  1. First public report

    date only

    An Trinh: A Saga of Code Executions on ZimbraCuratedQuote verified

    2. SSRF to the rescue - CVE-2019-9621

    Researcher write-up dated March 13, 2019 that names CVE-2019-9621 and shows how the ProxyServlet SSRF fits a pre-auth RCE chain, before any Zimbra fix for this CVE existed (first fix 8.8.12 on 2019-04-01). It suggests blocking '/service/proxy*' as a workaround.

    Recorded time
    Precision
    Date only (no time of day is shown)
    Origin
    Curated. Found by a researcher, with a verbatim quote and link.
    Quote check
    Found in the archived copy
    Snapshot
    sha256:e089d05b09cb6718…
    Used in metrics
    Yes
    Dispute this timestamp
    3 more sources for this moment
    CVE.org record CVE-2019-9621ClaimedQuote verified30 Apr 2019, 17:40 UTC

    Zimbra Collaboration Suite before 8.6 patch 13, 8.7.x before 8.7.11 patch 10, and 8.8.x before 8.8.10 patch 7 or 8.8.x before 8.8.11 patch 3 allows SSRF via the ProxyServlet component.

    CVE record published.

    Recorded time
    Precision
    To the minute
    Origin
    Claimed. The date the source gives.
    Quote check
    Found in the archived copy
    Snapshot
    sha256:50da62942319af0f…
    Used in metrics
    No, kept for the record
    Dispute this timestamp
    CISA KEV (CVE-2019-9621)ClaimedQuote verified7 Jul 2025

    Synacor Zimbra Collaboration Suite (ZCS) Server-Side Request Forgery (SSRF) Vulnerability

    Added to CISA's KEV catalog on 2025-07-07.

    Recorded time
    Precision
    Date only (no time of day is shown)
    Origin
    Claimed. The date the source gives.
    Quote check
    Found in the archived copy
    Snapshot
    sha256:ef8fffede5c47200…
    Used in metrics
    No, kept for the record
    Dispute this timestamp
    Bluesky postClaimedQuote not checked yet7 Jul 2025, 17:15 UTC

    CVE-2019-9621

    Earliest third-party post we hold.

    Source
    Bluesky post social
    Recorded time
    Precision
    To the minute
    Origin
    Claimed. The date the source gives.
    Quote check
    Not checked yet
    Snapshot
    No archived snapshot
    Used in metrics
    No, kept for the record
    Dispute this timestamp
  2. Vendor statement

    date only+19d

    Zimbra Security Center (Wayback snapshot)CuratedQuote verified

    ZCS 8.8.12 was released on April 1, 2019

    The Security Center entry (posted 'April 3, 2019') lists 'CVE-2019-9621 / Bug 109127 - SSRF (CWE-918 CWE-807)' among the 8.8.12 security fixes. No earlier public Zimbra statement on this CVE was found.

    Recorded time
    Precision
    Date only (no time of day is shown)
    Origin
    Curated. Found by a researcher, with a verbatim quote and link.
    Quote check
    Found in the archived copy
    Snapshot
    sha256:c12fa055432dba11…
    Used in metrics
    Yes
    Dispute this timestamp
  3. First workaround

    No official mitigation found yet.

  4. First fix

    date only+19d

    Zimbra Security Center (Wayback snapshot)CuratedQuote verified

    ZCS 8.8.12 was released on April 1, 2019

    8.8.12 GA included the fix.

    Recorded time
    Precision
    Date only (no time of day is shown)
    Origin
    Curated. Found by a researcher, with a verbatim quote and link.
    Quote check
    Found in the archived copy
    Snapshot
    sha256:c12fa055432dba11…
    Used in metrics
    Yes
    Dispute this timestamp
  5. Fixed for all versions

    date only+33d

    Zimbra Security Center (Wayback snapshot)CuratedQuote verified

    were released on April 15, 2019. The releases includes security fixes for:

    Entry 'ZCS 8.7.11 Patch 11, 8.8.9 Patch 10, 8.8.10 Patch 8 and 8.8.11 Patch 4 were released on April 15, 2019', listing 'CVE-2019-9621 / Bug 109127 - SSRF'. Re-quoted 2026-10-23: the version names are links, so the quote starts after them. wiki.zimbra.com was in maintenance, so a Wayback capture is cited.

    Recorded time
    Precision
    Date only (no time of day is shown)
    Origin
    Curated. Found by a researcher, with a verbatim quote and link.
    Quote check
    Found in the archived copy
    Snapshot
    sha256:c12fa055432dba11…
    Used in metrics
    Yes
    Dispute this timestamp

Send this to your boss

No brief for this incident yet. We write one for every open incident and every critical bug exploited before a fix.

Affected products

  • Zimbra Collaboration Suite 8.7.11 before Patch 11, 8.8.9 before Patch 10, 8.8.10 before Patch 8, 8.8.11 before Patch 4, and before 8.8.12
How we built this timeline

Old bug (KEV 7 Jul 2025) with a public disclosure before the fix: An Trinh's blog of 13 Mar 2019 described the SSRF 19 days before 8.8.12 and 33 days before the branch patches. exploited before a fix=false under R4 (was null before the 23 Oct 2026 correction pass): the first fix (8.8.12, 1 Apr 2019) was public before the earliest public evidence of exploitation. A commenter on that blog reported a compromise on 2 Apr 2019 traced through 'XXE in Autodiscover.xml' (a different CVE), and the author's '30/04' edit says the Autodiscover XXE and ProxyServlet SSRF 'seem to be actively exploited', both after the first fix; no report of SSRF exploitation before 1 Apr 2019 was found.

The CVE record (published 30 Apr 2019) gives slightly different fixed-patch numbers ('8.7.x before 8.7.11 patch 10, ... 8.8.x before 8.8.11 patch 3') than Zimbra's Security Center; Zimbra's own list is used.

Severity uses Zimbra's own score (CVSS 4.0, 'Minor'); the CISA-ADP score in the CVE record is 7.5. Audit-2 T2 re-check (23 Oct 2026): false stands.

No retrospective report was found that dates SSRF exploitation before the first fix (8.8.12, 1 Apr 2019). On An Trinh's post, comments from 18 Mar 2019 to 03-31 contain only questions; the first compromise report is 2 Apr 2019 and points to the Autodiscover XXE (CVE-2019-9670); the author's '30/04' edit says the SSRF 'seem[s] to be actively exploited'.

CISA's KEV listing (7 Jul 2025) and HKCERT's 8 Jul 2025 bulletin concern recent exploitation. Searched: web and news for 2019 campaign reports, SANS ISC, Metasploit module write-ups, HKCERT and CVE aggregators;

Zimbra's forums were offline (maintenance) on 22 Oct 2026/23.

Related

No related incidents.