VendorsIT management
ConnectWise
ConnectWise makes software for managed service providers, including ScreenConnect remote access, Automate remote monitoring and management, and the PSA business platform.
- Response trend, 6 months
- Not enough history
- Open now
- None
- Latest incident
- 3 Sep 2026
- Incidents on record
- 2
Response to exploited bugs
Not rated. 2 reviewed zero-days on record. A grade needs at least 3.
Fixing privately reported bugs
Not rated. No private reports in the grading window.
What a grade means. B means the vendor met the public norm, such as a first fix within 7 days of the first public report or a private fix within 120 days. Taking half the norm time scores 92, an A. Taking twice the norm time scores 43, a D−. How grades work
Why these grades
Every clock starts at the first public report.
- Response to exploited bugs: not rated. 2 reviewed zero-days in the last 36 months. A grade needs at least 3.
- First fix within a day for 1 of 2 zero-days. The other one took 5 days.
- Every supported version fixed within a day for 1 of 2 zero-days. The other one took 5 days.
- First advisory within a day for all 2 zero-days.
- Fixing privately reported bugs: not rated. No private reports in the last 36 months.
- 1 of 3 reviewed exploited bugs had a public fix before exploitation was reported. It does not count toward the response grade. For one of them, fixes for every version came later, up to 4 days.
- NR (not rated) means a subject has fewer than 3 data points from the last 36 months, or their recency weights add up to less than one current data point. For response, a data point is a reviewed exploited zero-day. For private fixes, it is a private report (one vendor, one report date). KEV listings alone never rate a vendor. A grade is provisional when the vendor's own evidence does not yet outweigh the starting value, or confidence is below medium.
Response to exploited bugs: sub-scores
- Time to first advisory2 of 2 zero-days within a day812 cases, low confidence, not used for this vendor
- Time to first fix1 of 2 zero-days within a day, longest 5 days782 cases, low confidence, not used for this vendor
- Time to fix all versions1 of 2 zero-days within a day, longest 5 days812 cases, low confidence, not used for this vendor
- OpennessAdvisories available by RSS. 1 of 1 zero-day with a dated revision history. 2 of 2 fixed zero-days with a public fix date for every version. 1 of 1 zero-day not fixed within a day had an advisory or mitigation within 72 hours.674 cases, low confidence, not used for this vendor
Fixing privately reported bugs: sub-score
- Private fix speedNo private reports in the last 36 monthsNR0 cases, not used
Response fingerprint
Median of 2 graded zero-days. Vendor statement 0h, first fix 2.5d, all versions 2.5d.
Counts toward the response grade 2
- 3 Sep 2026ConnectWise ScreenConnect client file transfer and execution without authorization (26.6.5 bulletin)
- 24 Apr 2025ConnectWise ScreenConnect ViewState code injection (ScreenConnect 25.2.4 security patch)
Not graded 1: n-days, unreviewed timelines and end-of-life products
- 19 Feb 2024ConnectWise ScreenConnect authentication bypass and path traversal (ScreenConnect 23.9.8 security fix)Not graded: n-day
- Vendor silent
- Vendor statement, no fix
- Fixed for some versions
- Open, no fix
- Open, partly fixed
- Fixed when disclosed
- Date only, no time of day
One row per exploited incident, newest first. A tick at the start means a fix existed when the bug went public.
Exploited incidents
2 in 24 months, 1 with known ransomware use, 67% exploited before a fix
| First report | Incident | CVSS | Silence | First fix | All fixed | Status | Grade |
|---|---|---|---|---|---|---|---|
| 3 Sep 2026 | ConnectWise ScreenConnect client file transfer and execution without authorization (26.6.5 bulletin)CVE-2026-84869 | 9.9 | same day | 5d | 5d | Fixed | Counts toward grade |
| 24 Apr 2025 | ConnectWise ScreenConnect ViewState code injection (ScreenConnect 25.2.4 security patch)CVE-2025-3935 | 8.1 | same day | same day | same day | Fixed | Counts toward grade |
| 19 Feb 2024 | ConnectWise ScreenConnect authentication bypass and path traversal (ScreenConnect 23.9.8 security fix)CVE-2024-1709, CVE-2024-1708 | 10.0 | same day | same day | 4d | Fixed | Not graded: n-day |
Private reports
None in the window
Bugs reported privately to ConnectWise by ZDI or Project Zero.
No privately reported cases from ZDI or Project Zero in the window.
Advisories changed after publication
1 shown, 1 without a revision noteChanged without a revision note ScreenConnect 25.2.4 Security Patch
CVSS base vector changed from AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H to AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H.
- Severity
- CVSS vector
- BeforeAV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
- AfterAV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H
Verbatim wording. Removed text is struck through. Added text is bold. Beforetes, and ScreenConnect is not an outlier. Vulnerability CWE ID | Description | Base Score | Vector CWE-287 | Improper Authentication |
8.8|CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:HSeverityHigh—Vulnerabilitiesthat could compromise confidential data or other processing resources but require additional access / privilege to do so. Priority 1 High—Vulnerabilities that are either beingtargetedAftertes, and ScreenConnect is not an outlier. Vulnerability CWE ID | Description | Base Score | Vector CWE-287 | Improper Authentication | 8.1 | CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H Severity Important—Vulnerabilities that could compromise confidential data or other processing resources but require additional access / privilege to do so. Priority 1 High—Vulnerabilities that are either being tar
Grade history
Response to exploited bugs: score at the end of each month.
Not rated at any point in this period.
Channels
Get ConnectWise's own alerts
- RSSConnectWise Trust Center security bulletins RSSAdd the advisory feed to a feed reader or chat integration.
- Advisory pageConnectWise Trust Center security bulletinsCheck the advisory page. It has no push channel.
What we watch
- RSSConnectWise Trust Center security bulletins RSS
See sources and health for when each was last read.
Grade not rated.