DaystoPatch

BeyondTrustExploited incident

BeyondTrust Remote Support and Privileged Remote Access admin command injection (BT24-11)

CVE-2024-12686Medium, CVSS 6.6In CISA's Known Exploited Vulnerabilities catalog since 13 Jan 2025

  • Exploited before a fix
FixedFixed for every supported version on the day it became public.

Response

Silence
same day
First public report to first vendor statement
Exposure
same day
First public report to first fix
Follow-through
same day
First public report to a fix for every supported version
  • Vendor silent
  • Vendor statement, no fix
  • Fixed for some versions
  • Fixed when disclosed
  • Date only, no time of day

Timeline and evidence

Open a moment to see its source and archived quote.

  1. First public report

    date only

    BeyondTrust security advisory BT24-11 (Wayback snapshot 2025-03-23)CuratedQuote verified

    A vulnerability has been discovered in Privileged Remote Access (PRA) and Remote Support (RS) which can allow an attacker with existing administrative privileges to inject commands and run as a site user.

    Advisory 'Issue Date: 2024-12-18'; first public signal. December 2024 snapshots contain only a bot-check page.

    Recorded time
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    Curated. Found by a researcher, with a verbatim quote and link.
    Quote check
    Found in the archived copy
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    sha256:bbbf1d84734dfeb0…
    Used in metrics
    Yes
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    5 more sources for this moment
    CVE.org record CVE-2024-12686ClaimedQuote verified18 Dec 2024, 20:23 UTC

    A vulnerability has been discovered in Privileged Remote Access (PRA) and Remote Support (RS) which can allow an attacker with existing administrative privileges to inject commands and run as a site

    CVE record published.

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    sha256:3ebc5ff56273a9cb…
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    Bluesky postClaimedQuote not checked yet18 Dec 2024, 21:15 UTC

    ID: CVE-2024-12686

    Earliest third-party post we hold.

    Source
    Bluesky post social
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    Mastodon postClaimedQuote not checked yet19 Dec 2024, 10:06 UTC

    CVE Alert: CVE-2024-12686 - https://www. redpacketsecurity.com/cve_aler t_cve-2024-12686/ # OSINT # ThreatIntel # CyberSecurity # cve_2024_12686

    Earliest third-party post we hold.

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    Mastodon post social
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    Claimed. The date the source gives.
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    Not checked yet
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    CISA KEV (CVE-2024-12686)ClaimedQuote verified13 Jan 2025

    BeyondTrust Privileged Remote Access (PRA) and Remote Support (RS) OS Command Injection Vulnerability

    Added to CISA's KEV catalog on 2025-01-13.

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    Claimed. The date the source gives.
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    Found in the archived copy
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    sha256:ef8fffede5c47200…
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    BleepingComputer (Sergiu Gatlan, February 14, 2025)CuratedQuote not checked yet14 Feb 2025

    BeyondTrust revealed that attackers breached its systems and 17 Remote Support SaaS instances in early December using two zero-day bugs (CVE-2024-12356 and CVE-2024-12686) and a stolen API key.

    Retrospective report: exploitation in early December 2024, before the 2024-12-16 patch. Recorded as a world candidate for completeness; the advisory remains the earliest public signal.

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    Curated. Found by a researcher, with a verbatim quote and link.
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  2. Vendor statement

    date onlysame day

    BeyondTrust security advisory BT24-11 (Wayback snapshot 2025-03-23)CuratedQuote verified

    Issue Date: 2024-12-18

    Recorded time
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    Date only (no time of day is shown)
    Origin
    Curated. Found by a researcher, with a verbatim quote and link.
    Quote check
    Found in the archived copy
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    sha256:bbbf1d84734dfeb0…
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  3. First workaround

    No official mitigation found yet.

  4. First fix

    date onlysame day

    BeyondTrust security advisory BT24-11 (Wayback snapshot 2025-03-23)CuratedQuote verified

    A patch has been applied to all RS/PRA cloud customers as of December 16, 2024 that remediates this vulnerability.

    Cloud customers were patched two days before the advisory was issued.

    Recorded time
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    Origin
    Curated. Found by a researcher, with a verbatim quote and link.
    Quote check
    Found in the archived copy
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    sha256:bbbf1d84734dfeb0…
    Used in metrics
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  5. Fixed for all versions

    date onlysame day

    BeyondTrust security advisory BT24-11 (Wayback snapshot 2025-03-23)CuratedQuote verified

    This issue is fixed through a patch available for all supported releases of RS & PRA 22.1.x and higher.

    On-premises patches BT24-11-ONPREM1 to ONPREM7 by version, taken as available from the 2024-12-18 issue date; releases older than 22.1 must upgrade first.

    Recorded time
    Precision
    Date only (no time of day is shown)
    Origin
    Curated. Found by a researcher, with a verbatim quote and link.
    Quote check
    Found in the archived copy
    Snapshot
    sha256:bbbf1d84734dfeb0…
    Used in metrics
    Yes
    Dispute this timestamp

Send this to your boss

No brief for this incident yet. We write one for every open incident and every critical bug exploited before a fix.

Affected products

  • BeyondTrust Remote Support (RS) 24.3.1 and earlier
  • BeyondTrust Privileged Remote Access (PRA) 24.3.1 and earlier
How we built this timeline

Requires existing administrative privileges. AUDIT 2 (23 Oct 2026, T2): exploited before a fix changed false -> true after searching later write-ups.

BleepingComputer (14 Feb 2025), reporting BeyondTrust's completed investigation and Rapid7's analysis, says attackers breached BeyondTrust and 17 Remote Support SaaS instances 'in early December using two zero-day bugs (CVE-2024-12356 and CVE-2024-12686) and a stolen API key', i.e. before the 16 Dec 2024 patch; Rapid7 found that exploiting CVE-2024-12356 relied on a PostgreSQL zero-day (CVE-2025-1094).

The Hacker News (1 Feb 2025) is more cautious ('The exact details of the malicious activity are presently not known') but does not contradict it. See beyondtrust-cve-2024-12356 (BT24-10) for the grouping note.

CVSS 6.6 is BeyondTrust's score.

Related

BeyondTrust report card